TCFCU Latest News

E-statement Subscribers

If you have selected to receive your TCFCU statements electronically, information that is being provided to the IRS will be reported on your December 2021 electronic account statement. No paper copy of the 1099-INT tax form will be mailed.

Because you have signed up for e-statements, your tax information can be viewed after January 1, 2022, by accessing your December statement in online banking as usual. Please contact us if you wish to discuss deactivating e-statements prior to December 31, 2021.

Attention: VISA Card Holders

Scorecard Rewards
We are aware that some cardholders are not seeing their within the scorecard program. The transactions are still scoring/collecting points. This issue is being addressed and all points will be disbursed to the proper accounts. You will be receiving any past due points.

If you are experiencing activation issues, thank you for your patience as we work through some problems with the reissue. We are working with the vendor to correct this as soon as possible. In the meantime, please contact your preferred branch and we will work to manually activate your card. Again, thank you for your understanding. Once corrected, we are confident this new platform will be easier and more enjoyable to use.

If a recurring transaction has been denied, you’ll most likely need to update the card expiration date with that merchant, power company, cell phone company, etc.

Your new VISA card will now replace your prior TCFCU VISA credit card. Please ensure function of your new card prior to destruction of your old card.

To reap the benefits of the new VISA platform, your TCFCU credit card has been re-issued with the same card number, but with an updated expiration date.  Your new card, once activated by you, will now be operational. Be sure to hang onto your previous card until you’ve successfully used the new card.

You will now be able to view transaction history, holds, and even make payments within Online Banking. If you are enrolled in e-statements, that’s how your VISA bill will also be delivered. Please note that ezCardinfo is no longer accessible. Be sure to reestablish any recurring payments you may have set up. We hope you enjoy this new and convenient credit card platform!

Want a Pending Deposit Quicker? Try ACH On-Demand

When an ACH credit is pending, you now have the option to post it immediately*! If you’d like to take advantage of this new service, within Online Banking or the TCFCU App, just click on “Post Now” next to the pending ACH deposit. The next screen will allow you to select the account you’d like the $15 fee to be deducted from and confirms the posting. You’ll see the deposit available immediately! Find information on how to determine the status of your stimulus HERE.

*A $15 fee applies. Please note: the fee cannot be withdrawn from the incoming deposit.