To ensure a smooth transition, we’ve postponed our VISA credit card conversion until mid-June. At that time, our VISA card services will be brought in-house from a third party processor. For your convenience, you’ll then be able to view transaction history, holds, and even make payments within Online Banking. Your due date will be later, the 28th of each month.  If you paid your May payment later, because of our original change date, any late fees will be reversed and not reported. Beginning June 19, please direct all mailed payments to our Veterans Drive branch.

Continue using your current card, new cards or numbers will not be issued. Your credit card statement will be a separate page included with your regular account statement or your eStatements. If you pay your VISA by mail, payments will need to be sent directly to our main branch. Any recurring payments that were set up in ezCardinfo will need to be reset; as they will not transfer over and members will no longer have access to ezCard. Full access to VISA information will be via Online Banking. (That’s one less password to remember!) We are excited to offer this time-saving, simpler service to you!

When an ACH credit is pending, you now have the option to post it immediately*! If you’d like to take advantage of this new service, within Online Banking or the TCFCU App, just click on “Post Now” next to the pending ACH deposit. The next screen will allow you to select the account you’d like the $15 fee to be deducted from and confirms the posting. You’ll see the deposit available immediately! Find information on how to determine the status of your stimulus HERE.

*A $15 fee applies. Please note: the fee cannot be withdrawn from the incoming deposit.

The United States Postal Service continues to be waylaid on mail deliveries. As you may be aware, these delays have been occurring for several months. To avoid missing due dates and acquiring late payment fees, please allow for extra time when mailing items, such as loan and VISA payments. Thank you for your assistance in minimizing the effects of these delays.